CASE STUDY
HOMESWAP
An e-commerce company based in the UK and operating globally
Came to Micro Insurance to find a solution for their home swap and travel customers. Micro Insurance provided trip cancellation and home damage insurance
CASE STUDY
An e-commerce company based in the UK and operating globally
Came to Micro Insurance to find a solution for their home swap and travel customers. Micro Insurance provided trip cancellation and home damage insurance
Retention increased
Claims paid with “no fault” attitude
Customers feel confident to book holiday during pandemic
Small accidents ruining the holiday experience.
Provided reimbursement cover for minor issues
People hiding problems to not get in trouble – lowering the 5* rating
The NoQuiblz app provided a process that allows claims to be resolved easily as part of the customer journey
Trips get cancelled, often due to reasons outside of the control of the people involved
Provided cover for cancellations of any reason